Shopping With Heid

Thank You for Shopping with Heid Music!

Updated 7/7/2020

In accordance with the Dane County Public Health orders, all customers are required to wear a mask upon entering our Madison, WI store effective 7/13/2020.

Updated 6/17/20

Updated 5/28/2020

We're open! Heid Music is happy to welcome customers back in our building while following all safe shopping practices outlined below. We will still be offering curbside pick-up to all interested customers. Please call the store if you would like to set up a private appointment. Store and curbside hours can be seen below.

Safe Shopping Practices:

• All Heid Music employees will wear a mask while customers are in the building
• Customers are highly encouraged to wear masks; it is not required, but strongly encouraged 
• Customers will be required to wash hands/sanitize prior to any instrument testing, and will be asked to wash hands/sanitize upon entering the store
• We may need to limit the number of customers in-store based on respecting social distancing guidelines
• All door handles & bathrooms will be regularly cleaned by Heid Music team
• We ask staff and guests to respect social distancing guidelines remaining a minimum of 6 feet apart
• We will be placing a limit on the number of instruments an individual can test, and all band instruments may only be tested while using a personally owned mouthpiece
• We are still offering repair services, however, any instruments dropped off for repair will be placed on a 3-5 day hold before the repairs can begin
  • Stringed instruments will be held for 3 days
  • Band instruments will be held for 5 days

Curbside Service is available at all 5 of our store locations.

When you arrive, please stay comfy in your car. Call or text us with your name, order number and make/model and color of your vehicle. Then simply pop your trunk and we will place your order in your car.

Thank you for shopping with us! #MusicIsComfort  Invest.Play.Create and Be Well!