band instruments
Appleton: 920-734-1969 Green Bay: 920-498-2228 Madison: 608-829-1969 Oshkosh: 920-651-4343 Wisconsin Rapids: 715-423-1000
 
HEID MUSIC REPAIR TECHNICIANS

We are proud to introduce to you our highly skilled and professional repair technicians. They have the experience necessary to repair your instrument and get it back into top playing condition.

For a Band Instrument Repair List Click Here
Ken

Ken Skitch – Repair Shop Manager – Years of Experience: 25
(920) 734-1969 ext. 110

A graduate of Allied Music Repair School, Ken has been repairing band instruments since 1981. He began repairing in Toronto, Canada. He joined the Heid Music staff in 1987 and has been manager of the repair department at Heid Music in Appleton, WI since 1995.

Ken is an active member of NAPBIRT and is a master clinician with NAPBIRT, speaking at several regional and national clinics. He is on the advisory board for BIR at Minnesota State Southeast Technical College in Red Wing and sits on the Band Instrument Council, a NAPBIRT advisory group for manufacturers. Ken is also a member of SOCA.

Ken has a degree in trombone performance and composition from Queen's University of Kingston, Ontario, Canada, and is an active musician in the Green Bay/Fox Valley area and has been on several recordings, including his own jazz CD, "Springtime in the Valley."

Ken specializes in: French horn rotor rebuilding,Valve rebuilding,Trombone slide repair, Professional saxophone restorations and customizing, Instrument alterations to accommodate hand positions

Ken has been working closely with a chemical company to design a new cleaner for brass instruments that meets the needs of repair techs for a chemical that won't harm the instruments and that is safe to handle. He has also been studying valve problems and the cause and effect of cleaners and oils on piston staining. He coordinated a panel discussion in Milwaukee on valve problems in the industry.

Jeff

Jeff Tellock – Senior Repair Technician – Years of Experience: 36
(920) 734-1969 ext. 112

Jeff Tellock, received his technical training at Allied Music Corporate Repair Technicians School in 1973. After his training, he spent four years with Beihoff Music in Milwaukee, WI, where he was their branch store manager and repair technician.

In 1978, Jeff became the repair shop manager for Heid Music - a position he held for 16 years. Now, Jeff is our senior repair technician. This allows him to spend more time with our professional repair customers, as well as provide in-house mentoring for newer repair staff. His reputation as a technician is world-renowned, and musicians from as far away as Boston, California, and Germany will only send their instruments to Jeff for repair.

Jeff's expertise and knowledge of repair is sought after throughout the nation. He has taught band repair classes since 1990 at University of Wisconsin-Oshkosh and at Lawrence University in Appleton, Wisconsin, and has given clinics to music educators throughout Wisconsin. He is an active member of NAPBIRT (National Association of Professional Band Instrument Repair Technicians) and has given seminars at several of their international conferences.

At the 2003 NAPBIRT Convention, Jeff was presented with the prestigious "Clinician of the Year" Award for his clinic titled "One Good Idea" which highlighted unique and effective ways to perform better, more efficient repairs. Jeff has also been published in the Allied Music Corp Repair Catalog.

Jeff continually strives to improve his repair techniques and skills. He is a certified Straubinger Pad Technician and is proud to offer Sales and Authorized Service for a number of fine flute manufacturers:

Miyazawa • Muramatsu • Hammig • Powell • Yamaha • Sonaré • Azumi • Dean Yang

These companies are very strict in their repair and sales guidelines and require rigorous training before a technician can be certified to work on their instruments.

Jeff is very sensitive to the ongoing needs of the instrumentalist, both musically and physically. He continually strives to improve the sound of instruments. He also has created instrument modifications and assists players experiencing tendonitis, Dystonia, and other hand-related problems. Most notably, he has developed removable, adjustable key extensions which convent an inline G flute to an offset G flute. His current projects include:
Oboe & Clarinet - creating custom tone-hole modifications to improve tuning and note clarity
Saxophone - Creating tone-hole inserts to improve tuning
Flute - Adaptive head joint embouchure cutting and customer key work on left hand keys to help with hand and wrist problems .I
f you have any tuning concerns or unique problems with your instrument, Jeff will help you find a solution.

CLICK HERE TO READ MORE ABOUT JEFF AND HIS UNIQUE TALENT FOR BUILDING CUSTOM DESIGNED INSTRUMENTS.

Tim

Tim Arendt – Repair Technician – Years of Experience: 21
(920) 734-1969 ext. 112

Tim is a 1986 graduate of Minnesota State College-Southeast Technical (RedWing). After graduating from college, Tim went to Tucson, AZ to work for Muller Music Center. While there, he ran a repair shop and enjoyed the sun. In fall of 1988, he returned to Wisconsin (and his roots) to work for the G. LeBlanc Corporation. After that, he worked in the Dent Removal Department for the Frank Holton Company in Elkhorn, WI. He also worked for Badger State Repair part-time to gain more experience. In fall of 1990, he received a phone call from Paul Heid to join Heid Music. Since then, he has been specializing in woodwind repairs and has also become the company safety director.

In Tim's spare time, he enjoys time with his wife, three sons and one daughter. His hobbies include long bicycle rides, hunting, and taking his sons fishing.

Troy

Troy Haumschild – Shop Manager – Years of Experience: 13
(920) 498-2228

Troy Haumschild began working at Heid Music in 1993. He came to us as a graduate of the band instrument repair course at Red Wing-Winona Technical College. Since graduation Troy has received additional training at Heid Music, as well as attending two national repair conventions and three regional seminars hosted by NAPBIRT.

In 2000, Troy relocated to our Green Bay store. He is the sole technician at our repair facility there. Troy handles all brass and woodwind instrument repairs as well as evaluations and appraisals. He also assists with band instrument sales.

Ron

Ron Polum – Shop Floor Manager – Years of Experience: 35
(715) 423-1000

Ron began repairing in 1971 while still in high school. He worked for Speltz Music in Wisconsin Rapids and apprenticed under a master technician for five years. After that time, he became manager of their repair operations. In 1987, Heid acquired the holdings of Speltz Music and welcomed Ron into the Heid Music family.

Ron is the store manager as well as head repairman. He has been a continuous member of NAPIRT since 1980 and is a master technician, having trained several apprentices. He is continually learning, developing, and perfecting the latest technology in instrument repair.

Ron L

Ron Lehr – Repair Technician – Years of Experience: 16
(715) 423-1000

Ron holds a BA in Instrumental Music from UW - Whitewater as well as studying at Redwing Vo-Tech for Band Instrument Repair. Ron was the band director for grades 5 through 12 for Weyauwega-Fremont Schools from 1979-1983 and Almond - Bancroft Schools from 1983-1988. He started repairing instruments in 1990 and came to work for Heid Music in 2001. In his spare time he enjoys fishing, boating, WWII history and old western movies.

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