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Privacy Policy

Heid Music Privacy Policy

Thank you for shopping online with Heid Music at!  Shopping for musical instruments and accessories online should be fun and free from worry.  At Heid Music, we are fully committed to providing you with an exceptional shopping experience.  The following document outlines what information we collect and how it is used to make your relationship with as rewarding as possible.  If you have any questions or concerns, please call us at (888) 959-1948and we will be happy to discuss them with you.


What information does Heid Music collect online?

Heid Music collects your information for the purpose of bettering your online music retail experience with us.  This may include:

·      Information that you voluntarily submit to us

o   When you make a purchase, enter a contest, sign up for/interact with our emails, and/or register with, you will be voluntarily submitting information to us.  That information is stored in an effort to make your future visits to more rewarding.    You are always provided the option of opting out of Heid Music’s communication loop (emails, newsletters, etc.) and/or having your registration information removed from our system. By submitting the information to Heid Music online, you are allowing us to use the information in any manner we so choose. If you would like to place restrictions of the use of your information, you must contact Heid Music to notify us of such a directive in writing sent to the attention of Heid.

·      Cookies

o   As with most online retailers, uses the standard technology referred to as “cookies” to personalize your web browser’s experience with us.  

·      Browsing Information

o   Heid Music will routinely collect and analyze customer browsing patterns and interactions with in an effort to increase our website’s accessibility.  This may include, but is not limited to, browser information, link interaction, and page views. 


Does Heid Music share my information with Third Parties?

·      While it is not our intended purpose at this time, Heid Music reserves the right to share your information with Third Parties. If you do not want Heid Music to share your information with Third Parties, you must notify Heid Music in writing sent to the attention of  


What happens when I click a link that takes me away from

·      With, we strive to provide you with a complete musical resource.  This includes providing you with links to outside resources to help enrich your musical experience.  We will never knowingly provide a link to a website of questionable character, but do understand Heid Music is not responsible for the practices or content of any website other than our own.


Will the Privacy Policy ever change?

·      For our protection, we do reserve the right to make changes to improve this policy.  Any changes will be posted within this document. 


Consent, Concerns, and Contact

·      By using, you knowingly consent to our Privacy Policy and Terms of Use.  If you do have any concerns, please share them with us by calling (888) 959-1948 or emailing